1. Acceptance of Terms
By accessing and using the services provided by GDP ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
GDP provides B2B lead generation services, including but not limited to:
- Pay-per-lead generation services
- Pay-per-ready-meeting services
- Lead qualification and nurturing
- Outreach and communication services
- Performance reporting and analytics
3. Service Definitions
3.1 Pay Per Lead Service
A "lead" is defined as a prospect who meets all of the following criteria:
- Fit score of 70 or higher
- Positive reply indicating interest
- Correct persona (decision maker or key influencer)
- Right geographic region
- Valid contact information
3.2 Pay Per Ready Meeting Service
A "meeting-ready" prospect is defined as someone who:
- Shows genuine interest in your solution
- Has proposed or accepted a meeting time
- Has a meeting scheduled within 7 days
- Meets all qualification criteria
4. Service Level Agreements (SLAs)
4.1 Pay Per Lead SLA
- Lead quality guarantee: If a lead doesn't meet our criteria, we'll replace it at no additional cost
- Response time: We respond to all inquiries within 1 business day
- Reporting: Weekly performance reports provided
4.2 Pay Per Ready Meeting SLA
- No-show replacement: Free replacement within 14 days if prospect doesn't show up
- Misfit replacement: Free replacement if prospect doesn't match criteria
- Response time: All inquiries handled within 1 business day
- Meeting coordination: We handle all scheduling logistics
5. Payment Terms
Payment terms are as follows:
- Payment is due upon delivery of qualified leads or meetings
- Invoices are sent monthly or upon service completion
- Payment is due within 30 days of invoice date
- Late payments may result in service suspension
- All prices are in USD unless otherwise specified
6. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information about your business and target market
- Respond to leads and meetings in a timely manner
- Provide feedback on lead quality and meeting outcomes
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unethical purposes
7. Intellectual Property
All content, materials, and intellectual property provided by GDP remain our exclusive property. You may not reproduce, distribute, or create derivative works without our written consent.
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This includes but is not limited to business strategies, customer lists, and pricing information.
9. Limitation of Liability
GDP's liability is limited to the amount paid for the specific service in question. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Indemnification
You agree to indemnify and hold harmless GDP from any claims, damages, or expenses arising from your use of our services or violation of these terms.
11. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination:
- All outstanding payments become immediately due
- We will complete any in-progress services
- Confidentiality obligations remain in effect
12. Force Majeure
Neither party shall be liable for any delay or failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.
13. Dispute Resolution
Any disputes arising from this agreement shall be resolved through good faith negotiation. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of law provisions.
15. Severability
If any provision of this agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, representations, and understandings.
17. Amendments
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.
18. Contact Information
For questions about these terms, please contact us:
- Email: legal@gdp.com
- Phone: +1-800-555-1234
- Address: 123 Business Street, Suite 100, City, State 12345
19. Service Availability
We strive to provide reliable and consistent services but do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue services with reasonable notice.
20. Data Protection
We are committed to protecting your data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to our data practices as described in our Privacy Policy.